Shipping policy

SHIPPING POLICY

Shipping destinations
We currently ship to Canada and the United States.

Shipping charges
Shipping is calculated by order weight and shown at checkout before you pay. Rates start from $9.99 CAD to Canada and $12.99 CAD to the United States.

Order processing
Orders are usually processed within 3–5 calendar days. Processing times may vary with product availability and order volume.

Estimated delivery times

• Canada: 13–25 days from the day you order
• United States: 10–20 days from the day you order

Delivery times are estimates and can be affected by carriers, weather, customs processing and other circumstances outside our control.

Tracking
Every order ships with tracking. You will receive a tracking number by email once your order has shipped. Tracking updates may take a few days to appear after the carrier receives the package.

Customs and import charges
Import duties and customs fees for orders shipped to the United States are included in your shipping charge. Every order ships with tracking. For orders to Canada, any applicable taxes are shown at checkout.

Address accuracy
Please enter a complete and accurate shipping address at checkout. We are not responsible for delays, failed delivery or extra costs caused by an incorrect or incomplete address.

Lost or delayed orders
If your tracking has not updated for 15 consecutive days, or your order has not arrived 10 days after the estimated delivery window, please contact us. See our Refund Policy for how we resolve lost parcels.

Questions
Email happygarcha2018@hotmail.com with your order number.