Track Your Order
Every Drapewell order ships with tracking. Here is how to follow your parcel and what to expect.
Track your parcel
Enter the tracking number from your shipping email. Most Drapewell parcels travel with YunExpress (numbers often start with YT). Your tracker opens in a new tab.
If one tracker shows nothing yet, try the other, or see "Tracking has not moved?" below. Tracking can take a few days to appear after dispatch.
How to track your order
- Open the shipping confirmation email we send when your order is dispatched. It has your tracking number and a tracking link.
- Paste the tracking number into the box above, or click the link in the email.
- If you cannot find the email, check your spam folder, then email us with your order number and we will resend the tracking details.
When will tracking appear?
Orders are normally processed within 3–5 calendar days. Tracking is provided when the order is dispatched. It may show little or no movement during the first 5–8 days while the parcel moves through the export network. This is normal.
Estimated delivery
| Destination | Estimated total time from order |
|---|---|
| Canada | 13–25 calendar days |
| United States | 10–20 calendar days |
These are estimates, not guarantees. Customs processing, carrier delays and weather can add time.
Several parcels in one order
Items in the same order may ship from different facilities and arrive in separate parcels, each with its own tracking number. You are not charged extra shipping for this.
Tracking has not moved?
If tracking has not moved for 15 consecutive days, or your order is more than 10 days past the estimated delivery window, email us. If the carrier confirms the parcel is lost, you can choose a replacement or a refund. See our Shipping Policy and Refund Policy.
Need help?
Email happygarcha2018@hotmail.com with your order number. Support hours are Monday to Friday, 9:00 AM to 5:00 PM Pacific Time. We reply within 1 business day.